Contact Us

At Fabled Stitches, we value the connection we have with our customers. Whether you have a question about our handcrafted process, need assistance with an order, or simply want to learn more about our small-batch collections, we are here to provide dedicated support.

Get in Touch

Contact Form

For the most efficient service, please use our online contact form. Simply provide your details and your inquiry, and a member of our team will respond to you within 1 business day.

Customer Support Hours

Our team is available to assist you during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)
  • Saturday – Sunday: Closed

Contact Details

  • Phone & WhatsApp: +1 (301) 928-3616
  • Email: contact@fabledstitches.com
  • Live Chat: A live chatbot is available directly in our store for real-time assistance during business hours.

Studio Address

Our items are handcrafted and dispatched from our Maryland studio: Fabled Stitches 115 S 2nd St, Unit A Oakland, MD 21550, USA

Frequently Asked Questions

How can I track my order? Once your order is dispatched from our studio (typically within 1–2 business days), you will receive a confirmation email with a tracking number to monitor your delivery status.

Can I cancel my order? Cancellations must be requested by 5:00 PM EST on the day of purchase for orders placed before the cut-off, or by 5:00 PM EST the following business day for orders placed after hours. Please email us immediately with your order number.

What is your shipping policy? We offer Free Standard Shipping on all orders across the United States. Please note that we do not ship to P.O. Boxes or military bases (APO/FPO) at this time.

Secure Shopping Guarantee

Shop with absolute peace of mind. Our store is protected by an SSL certificate, guaranteeing that your personal and payment information is securely encrypted and safe from hackers.

Stay Updated

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Last Updated: April 2026