Shipping Policy
At Fabled Stitches, we are committed to delivering our artisanal leather goods to your doorstep with efficiency and transparency. This policy outlines our logistical processes, ensuring you know exactly when to expect your handmade treasures.
Last Updated: February 2026
Our Heritage and Commitment
The Fabled Stitches story began on July 16, 2024, with a vision to bring high-quality, hand-tooled leather artistry to the digital marketplace. From our headquarters in Oakland, Maryland, we have grown from a small creative spark into a trusted source for Keychains & Bag Charms, Jewelry & Hair Accessories, Bags & Purses, and Home & Desk Decor.
Because our items—such as our signature cowboy boot key fobs and floral necklaces—are crafted with meticulous attention to detail, we view the shipping process as the final step in our artistic journey. We treat every package with the same care we use during the tooling and stitching process.
Shipping Destinations and Costs
To maintain our commitment to honest and transparent pricing, we have simplified our shipping structure:
- Shipping Area: We currently ship exclusively to addresses within the United States.
- Shipping Cost: Standard Shipping is $0.00 (FREE) on all orders. Whether you are purchasing a small hair accessory or a premium leather bag, you will never be charged for standard delivery.
Delivery Estimates
We understand the excitement of waiting for a handmade piece. Our team works diligently to ensure your order is processed and transported within the following timeframes:
1. Processing and Handling
- Order Cut-off Time: 5:00 PM (EST) Eastern Standard Time (New York).
- Handling Time: 1 – 3 Business Days (Monday – Friday). During this time, your items are selected, quality-checked, and securely packaged.
2. Transit and Arrival
- Transit Time: 3 – 5 Business Days (Monday – Friday).
- Total Delivery Time: 4 – 8 Business Days.
Shipping Methods and Tracking
We partner with reliable carriers, primarily USPS or UPS, to ensure your order arrives safely.
- Tracking Your Order: Once your handmade leather item has been dispatched, you will receive an automated confirmation email. This email will contain a tracking number, allowing you to monitor your package's progress in real-time.
- Secure Delivery: Our website is protected by an SSL certificate, ensuring that your personal information provided during the checkout and shipping process is securely encrypted and safe from hackers.
Order Assistance
If you have questions regarding your delivery or need to discuss an exchange (processed within 2 business days of receipt), our customer service team is here to help.
- Email: support@fabledstitches.com (We respond within 24 hours)
- Phone: +1 301-928-3626
- Address: 8 Pocahontas St, Oakland, MD 21550, USA
- Live Chat: Available via the bubble in the bottom right corner during business hours.
Support Hours (EST)
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Stay Connected
Be the first to know about new hand-tooled designs and limited-time promotions. Get the latest news and offers by subscribing to our emails and following us on our social media platforms.