Shipping Policy

At Fabled Stitches (https://fabledstitches.com), we are committed to delivering your Handmade Wooden Essentials quickly, safely, and reliably. This Shipping Policy provides clear information on order processing, shipping timelines, costs, and delivery expectations.

Order Processing

  • Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 2–3 business days (Monday–Friday)

All orders placed after the daily cut-off time will be processed the following business day. Please note that orders are not processed on weekends or public holidays.

Shipping & Delivery Time

  • Transit Time: 4–6 business days (Monday–Friday)
  • Total Estimated Delivery Time: 6–9 business days depending on customer location

We work with reliable carriers to ensure your order arrives on time and in perfect condition. Delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays.

Shipping Costs

We are pleased to offer free shipping on all orders across the United States. There are no hidden fees or additional charges.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery until it arrives at your doorstep.

Shipping Destinations

Currently, we ship to all destinations within the United States. International shipping is not available at this time.

Packaging & Product Safety

All items are carefully packaged to ensure safe delivery. Our goal is to make sure your handmade wooden essentials arrive in excellent condition, ready to be enjoyed.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery timeframe or if your package is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your items.

Returns & Exchanges

We accept returns and exchanges on eligible products within 30 days of delivery. Please note that customized or personalized products are non-returnable and non-refundable unless they arrive damaged, defective, or not as described.

  • Return Method: By mail
  • Refund Processing Time: 5 days after inspection
  • Restocking Fees: None
  • Return Shipping Costs: Customers are responsible unless the item arrives damaged or defective

For more details, please review our Return & Refund Policy.

Contact Us

If you have any questions about our Shipping Policy or need help with your order, please contact us:

At Fabled Stitches, we aim to provide a smooth and stress-free shopping experience with fast, free, and reliable shipping on all our handmade wooden essentials.