Shipping Policy
At Fabled Stitches, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines our handling times, delivery estimates, and related details so you know exactly what to expect when shopping with us.
Order Processing
- Order Cut-Off Time: 5:00 PM (EST, GMT-05:00), Monday through Friday.
- Handling Time: Orders are processed within 1β2 business days (MonβFri) after payment confirmation.
- Orders placed after the daily cut-off time will be processed the next business day.
Shipping & Delivery Time
We strive to deliver your orders as efficiently as possible:
- Transit Time: 3β6 business days (MonβFri).
- Total Delivery Time: 4β8 business days, depending on your location.
- Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other unforeseen factors.
Shipping Costs
- Free Shipping: All orders placed on Fabled Stitches qualify for free standard shipping within the United States.
- No hidden charges or restocking fees apply.
Delivery Destinations
We currently ship to all destinations within the United States. For international shipping inquiries, please contact our support team before placing an order.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking details. This allows you to follow your package until it arrives safely at your door.
Incorrect or Incomplete Addresses
Please ensure that your shipping details are accurate when placing an order. Fabled Stitches is not responsible for delays, lost items, or additional costs caused by incorrect or incomplete addresses.
Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately at contact@fabledstitches.com with photos of the damaged item and packaging.
- In the rare event that your order is lost in transit, we will work with the carrier to resolve the issue and assist you with a replacement or refund.
Returns & Exchanges
- We accept returns within 30 days of delivery for both defective and non-defective products.
- Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
- Refunds are processed within 5 business days of receiving and inspecting the return.
- Exchanges are also available within the return window.
For full details, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or need assistance with your order, please reach out to us:
- E-mail: contact@fabledstitches.com
- Phone: +1 301-928-3626
- Address: 4843 Forest Pines Dr, Upper Marlboro, MD 20772, USA
Fabled Stitches β Reliable Shipping, Quality Products
Our goal is to ensure that every order reaches you safely and on time, so you can enjoy your chosen accessories and home dΓ©cor without delay.