Privacy Policy

At Fabled Stitches (https://fabledstitches.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us or interact with our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you when you visit our website, place an order, or contact us for support. This may include:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
  • Order Information: Product preferences, purchase history, and order details.
  • Technical Information: IP address, browser type, device information, and cookies to enhance your browsing experience.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Provide order confirmations, shipping updates, and customer support.
  • Improve our website functionality, product offerings, and customer service.
  • Send promotional emails and special offers (only if you opt-in).
  • Comply with legal obligations and fraud prevention measures.

3. Payment Security

All payments are securely processed through trusted providers such as Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Amazon Pay, and PayPal. We do not store or have access to your full credit card information. Transactions are encrypted to ensure safe and secure payments.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences and saved items.
  • Understand how visitors use our website.
  • Provide personalized recommendations.

You may disable cookies in your browser settings, but this may affect website functionality.

5. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information. We only share information with trusted third parties when necessary to:

  • Process payments securely.
  • Fulfill shipping and delivery.
  • Provide customer service and technical support.
  • Comply with legal requirements.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

As a customer, you have the right to:

  • Access, update, or delete your personal information.
  • Opt out of promotional communications at any time.
  • Request details on how your information is collected and used.

To exercise these rights, please contact us directly using the details below.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please reach out to us:

At Fabled Stitches, protecting your privacy is a priority. We are committed to providing a safe and secure shopping experience while delivering high-quality Handmade Wooden Essentials to your home.