Return and refund policy

At Fabled Stitches, customer satisfaction is our top priority. We want you to shop with confidence across all of our collections, including Coin Purses & Wallets, Crossbody & Shoulder Bags, Keychains & Bag Charms, Jewelry & Accessories, and Home Décor & Ornaments. This Return & Refund Policy explains the terms for returns, exchanges, and refunds.

Returns

  • We accept returns for both defective and non-defective products.
  • All return requests must be initiated within 30 days of delivery.
  • Returned products must be in new, unused condition and include all original packaging.
  • Returns are accepted by mail only.

Return Shipping Costs

  • Customers are responsible for return shipping costs.
  • If your item arrives defective or damaged, Fabled Stitches will cover the cost of return shipping.

Exchanges

  • We offer product exchanges for items returned within 30 days of delivery.
  • Exchanges are subject to product availability.
  • If the requested exchange item is unavailable, a full refund will be issued.

Refunds

  • Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
  • Approved refunds are processed within 5 business days to your original payment method.
  • Please note that depending on your payment provider, it may take additional time for funds to appear in your account.
  • No restocking fees apply to any returns or refunds.

Non-Returnable Conditions

We cannot accept returns if:

  • The product shows signs of use, wear, or damage not caused by transit.
  • The return request is made after the 30-day return window.
  • The item is not in its original condition or missing parts.

Order Cancellations

Orders can be canceled before they are processed for shipment. Once your order has shipped, it will need to follow our standard return process.

How to Initiate a Return or Exchange

  1. Contact our customer support team at contact@fabledstitches.com within 30 days of delivery.
  2. Provide your order number, product details, and reason for return/exchange.
  3. Our team will provide you with a return authorization and mailing instructions.
  4. Ship the product back using the instructions provided.

Payments

Refunds are issued to the original payment method used at checkout. Fabled Stitches accepts:
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and Amazon Pay.

Contact Us

If you have any questions about our Return & Refund Policy, please reach out to us:

Fabled Stitches – Hassle-Free Returns & Trusted Shopping

We believe in providing a risk-free shopping experience. If for any reason you are not satisfied with your purchase, our return and refund process is designed to make it as smooth and straightforward as possible.