Payment Policy

At Fabled Stitches, we are committed to providing a secure and seamless checkout experience for our customers. This Payment Policy outlines our accepted payment methods, security protocols, and tax obligations to ensure complete transparency throughout your artisanal shopping journey.

Our History and Commitment to Quality

The Fabled Stitches story began on July 16, 2024, with a mission to bring high-quality, small-batch handcrafted goods to discerning customers across the United States. Operating out of our dedicated studio in Oakland, Maryland, we have specialized in curating unique collections including Bags & Purses, Home & Desk Decor, Jewelry & Hair Accessories, and Keychains & Bag Charms.

Every transaction at Fabled Stitches supports our local craftsmanship. Because we hand-prepare each item in small batches, we ensure that the care we put into our leatherwork and accessories is matched by the security and reliability of our financial transactions. As we continue to grow, our dedication to artisanal integrity and customer trust remains our highest priority.

Secure Payment Processing and Data Protection

Your financial security is our paramount concern. Our store is protected by an SSL (Secure Sockets Layer) certificate, which establishes an encrypted link between our web server and your browser. This technology guarantees that your personal and payment information is securely encrypted and safe from hackers.

We do not store your full credit card or payment details on our servers. All payments are processed through highly secure, industry-leading third-party gateways to ensure that your sensitive data is handled with the highest level of protection available in e-commerce.

Accepted Payment Methods

For your convenience, Fabled Stitches accepts a wide variety of payment options at checkout:

  • Credit and Debit Cards: American Express, Diners Club, Discover, Mastercard, and Visa.
  • Digital Wallets and Express Checkout: Amazon Pay, Apple Pay, Google Pay, PayPal, and Shop Pay.

Full payment is required at the time of purchase. Once your payment is successfully processed, we begin the artisanal handling process of your handcrafted items within 1 to 2 business days.

Sales Tax

As a Maryland-based business, Fabled Stitches is required by law to collect sales tax on specific orders:

  • Tax Rate: A 6% sales tax is applied to all orders shipped to a Maryland address.
  • Calculation: This tax is automatically calculated based on your shipping destination and displayed clearly during the checkout process before you finalize your payment.

Cancellations and Refunds

  • Cancellations: If you need to cancel an order, please contact us by 5:00 PM EST on the day of purchase. Successful cancellations result in a full refund to your original payment method.
  • Refund Processing: Once a refund is approved (either due to a cancellation or a return after inspection), it will be processed within 5 business days. Please note that the time it takes for the funds to appear in your account may vary depending on your bank's specific policies.

Stay Updated and Contact Us

Keep up with the latest news, artisanal releases, and exclusive offers by subscribing to our emails and following us on social media.

If you have any questions regarding our payment procedures or need assistance with a transaction, our support team is ready to help via our live chatbot or the contact details below:

  • Phone & WhatsApp: +1 (301) 928-3616
  • Email: contact@fabledstitches.com
  • Studio Address: 115 S 2nd St, Unit A, Oakland, MD 21550, USA
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Last Updated: April 2026