Terms of Service

Welcome to Fabled Stitches (https://fabledstitches.com). By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our services. If you do not agree with these terms, you should not use our website.

1. General Information

Fabled Stitches specializes in Handmade Wooden Essentials. All products are crafted and sold in accordance with our quality standards. We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting to the website.

2. Eligibility

By using our website, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Orders & Payments

  • Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 2–3 business days (Mon–Fri)
  • Transit Time: 4–6 business days (Mon–Fri)
  • Estimated Total Delivery Time: 6–9 business days based on customer location

We accept secure payments through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Amazon Pay, and PayPal. By placing an order, you agree to provide accurate payment and shipping information.

4. Shipping Policy

We provide free shipping across all destinations within the United States. Once your order has shipped, you will receive tracking information by email. Delivery times may vary depending on location, carrier delays, or unforeseen circumstances.

5. Returns & Exchanges

We accept returns and exchanges under the following conditions:

  • Return Window: Within 30 days of delivery
  • Product Condition: New and unused only
  • Refund Processing Time: 5 business days after receiving and inspecting the return
  • Restocking Fees: None
  • Return Shipping Costs: Customers are responsible unless the item arrives defective or damaged

Please note: Customized or personalized items are non-returnable and non-refundable, unless they arrive defective, damaged, or not as described.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of Fabled Stitches and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

Fabled Stitches is not liable for any indirect, incidental, or consequential damages that may result from the use of our website, products, or services. We make every effort to provide accurate information, but we cannot guarantee error-free content or uninterrupted website access.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Termination

We reserve the right to terminate or restrict your access to our website at any time, without prior notice, if we believe you have violated these Terms of Service.

10. Governing Law

These Terms of Service are governed by the laws of the State of Maryland, USA. Any disputes will be resolved in accordance with applicable local and federal laws.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

At Fabled Stitches, we are committed to providing you with a secure and transparent shopping experience while delivering high-quality Handmade Wooden Essentials.